Shipping and Policies

Processing v.s Shipping: Processing is how long a company takes to prepare your order or package before shipment. Shipping: how long your order or package takes to arrive to you once shipped.

 

How long is order processing ? Processing depends on what you order and the quantity. It is recommended to place your order 3 weeks before you need it. Rush orders can be placed for items needed in less than 14 day for an extra charge. Please reach out to confirm before placing a rush order.

 

How long is Shipping? Shipping is 2-5 business days once we ship out your product.

 

Refund Policy: 

GiCreates 216 has a no refund policy, as all orders are custom and made to order. If, there has been a mistake on behalf of GiCreates 216, then a refund can be issued as well a remake of the order if wanted. 

 

 Tracking Number:

Your tracking number will be sent to you via the email you used to place the order. If you did not receive a tracking number after the processing period has been completed, please reach out for assistance. 

 

Extra Info:

* Holiday's do not count as processing days 

* We DO NOT offer refunds on any items, if refunded , we do no refund the SHIPPING FEE, if it has already been paid for. And you agree to understand this*

* If your package is damaged or missing due to shipping carrier, GiCreates 216 is not responsible. All items do have an $100 insurance for shipping. If your order has been damaged or lost in the mail, please contact your local post office to file a claim.